Privacy Policy

 

Privacy Guarantee

Esscentual Candles respects the privacy of its customers and can guarantee that your personal information is safe with us. We will never share your details with any third parties whatsoever unless directed to do so by law.

                                                                

Protection of Personal Information

As required by the UK Data Protection Act of 1984 and 1998, we follow strict security measures in the storage and disclosure of personal information to prevent unauthorised access. Any credit or debit card information you send us is encrypted by using a secure socket layer (SSL) server. This ensures that your card details cannot be viewed by anyone else on the Internet.

We will retain the e-mail address given by you to notify you of the despatch of your order. We may also periodically send promotional emails about new products, special offers or other information which we think you may find interesting. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

 

Consent

By using Esscentual Candles and providing us with your personal information, you are accepting the privacy practices described in this policy statement.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may update our Privacy Policy from time to time. Please make sure you check back here. You will always find the latest version posted here. Updates to our Privacy Policy that would affect how we treat your personal information will not apply to information collected before we made the update, unless we first obtain your consent.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Cookies

Cookies are small amounts of information which we may store on your computer to enhance your experience of using our website.